Privacy Policy

AlterMedia, Inc. recognizes and respects your right to privacy and your trust is important to us. We ensure you that any and all information acquired through the use of this Web site will be used in accordance with the standards noted in the “Privacy Policy”. We want to make use of individual identifying information that you provide to us for purposes of serving you better. “Individual identifying information” is information that enables us to identify you, such as your email address, phone, name, title and address. AlterMedia, Inc. uses the individual identifying information in order to process sales, monitor forum usage, and also to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.

Information Collection and Use

AlterMedia, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. AlterMedia, Inc. collects information from our users at several different points in our Web site.

AlterMedia, Inc. collects individual identifying information that you choose to provide voluntarily when using the AlterMedia, Inc. Web site http://www.studiosuite.com (hereafter “Web site”). This information includes your email address, other contact information, account information, and your account password. We may also ask for personal information when you contact us by email, download a demo, register as a forum user, and by other various means. This will allow us to protect your confidentiality by verifying your identity and assist us in responding to your requests and customer needs.

AlterMedia, Inc.’s policy regarding the use of your individual identifying information supplied to us or collected via your experience on our Web site, covers these areas:

1. Notice and Disclosure

The online Privacy Policy is made available to you in order to make you aware of how AlterMedia, Inc. collects and uses individual identifying information of visitors to AlterMedia, Inc.’s Web site. AlterMedia, Inc. collects the following information regarding visitors to our Web site: domain name, information regarding what pages were accessed, and information volunteered by you, such as email address or site registrations.

2. Specific Areas From Which We Collect Data Include:

Login/Registration.

In order to access secure areas of our Web site, or to request certain services such as training or consulting, customers and partners may be required to provide information such as their name, company, and email address. Users may also be required to choose a password. It is optional for the user to provide other information that may be requested, but encouraged so we can provide a more personalized experience on our site. Required information is used to verify the user privileges for access to these restricted areas. This information is also used to contact the user about services on our site for which they have expressed interest.

Purchases.

In order to process purchases made on our site, users are required to provide billing and shipping address information, names, phones, email, etc. This information is kept in our databases. Our shopping cart also collects credit card information to process each order, however only the last 4 digits of credit card numbers or each transaction are passed thru to our database, so we never see the full card number, and don’t have access to that information.

Support.

In order to access some support areas of our Web site, customers and partners may be required to provide information such as their name, company, and email address. Users may also be required to choose a password. It is optional for the user to provide other information that may be requested, but encouraged so we can provide a more personalized experience on our site. Required information is used to verify the user privileges for access to these restricted areas. This information is also used to contact the user regarding responses to their support inquiries.

Requests for Information.

If a user wishes to download any information or request hard copies of any product collateral from our Web site, the user will be required to provide information such as their name, company, email address, and phone number. The user may also be required to choose a password. It is optional for the user to provide other information that may be requested so we promptly process their request.

Mailing Lists & Newsletters.

Periodically, we may send you email regarding AlterMedia, Inc. news and product information. Subscriptions may be cancelled at any time. If you wish to be removed from any future email communications, simply send an email to info@studiosuite.com with “unsubscribe” and your email address in the subject line of the message. We may also include removal instructions at the bottom of our email communications.

3. Data Security:
AlterMedia, Inc. is committed to taking reasonable steps to protect the individual identifying information that you provide to us.

4. Correction/Updating Personal Information:
The accuracy of your individual identifying information is important to AlterMedia, Inc.. Registered users can request a copy of their individual identifying information by contacting info@studiosuite.com.

5. Cookies:
When you visit our Web site, you may be assigned a permanent or temporary “cookie” (a small, uniquely identifiable text file) that is stored on your computer’s hard drive or memory. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online business experience. A cookie file can contain information such as your user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supplied yourself. A web page (or cookie) can’t read data from your hard disk or read cookie files created by other sites. Some parts of our Web site use cookies to track user traffic patterns. We do this in order to determine the usefulness of the AlterMedia, Inc. Web site information to our users and to see how effective our navigational structure is in helping users reach that information. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, temporary cookies simply terminate. Permanent cookies will be saved on your hard drive and remain there until they reach their own expiration date (if provided) or they are deleted by you. If you prefer not to receive cookies on our Web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to their presence. You can also refuse all cookies by turning them off in your browser. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences). You can choose to browse on our Web site without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don’t have to login a password more than once, thereby saving time while on our site). Cookies can also enable us to track the interests of our users to enhance the personalized business experience on our site.

6. Log Files:
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

7. Sharing:
AlterMedia, Inc. protects account information against unauthorized access or release. We will not give, sell, rent or loan any personal identifier information to any third party, unless the customer has authorized us to or we are legally required to do so. We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

8. Links:
This Web site contains links to other sites. Please be aware the AlterMedia, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every Web site that collects personally identifiable information. This privacy policy applies solely to information collected by this Web site.

9. Changes to AlterMedia, Inc.’s Privacy Policy:
This Privacy Policy was posted on http://www.studiosuite.com on January 6, 2014. We reserve the right to change, modify or amend this policy at any time. If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time of collection, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use this information in accordance with the privacy policy under which the information was collected.