Please note: you must be on OSX 10.9 or greater for Mac and Win8 or greater for PC to run Studio Suite.

For technical support, please email us at [email protected], or by phone at +1 440.363.4566, or  click here to submit a ticket

If you have been directed to this page by Studio Suite Tech Support, please download and run the TeamViewer software, available at the links below:

TeamViewer Download

Mac: download

Windows: download

GoToMeeting Options here

If you have scheduled a “Remote Session” with AlterMedia or have been directed to this page by AlterMedia Tech Support, please enter the “Meeting ID” (as provided by AlterMedia Tech Support).

Meeting ID: